Luxury Super Yachts

Chief Stewardess in Luxury yachting and more.

SUE ROBSON CV 2017

Current Location     Paradise Point Gold Coast QLD

Cell phone             0407076555

E-mail             capricorndancer2@gmail.com

Website             http://suerobson.webs.com

Passport             Australian & B1 B2 Visa

Medical                     PADI Dive Medical  & ENG 1

D.O.B        .            Dec 30, 1965      Non-smoker

Languages             Fluent English, Basic Italian & Spanish

 

 

QUALIFICATIONS & CERTIFICATION

Mar 2013            The Art of Communication for Creative writing and Author of my own Life Story

Feb 2011            Professional Interior Crew certificate (A.S.C.R.&T. Sydney)

Mar 2010            Effective Management for Senior Yacht Crew Course (A.S.C.R.&T. Sydney)

Mar 2010            Floristry - LHW - Hayman Island, Great Barrier Reef, AUS           

Mar 2010             PADI Open water Dive  -LHW Hayman Island, Great Barrier Reef, AUS

Mar 2010             First Aid & Safety Course -LHW Hayman Island, Great Barrier Reef, AUS

Mar 2015      First Aid & Safety Updated - MY KokomoII Sydney NSW

Aug 2007             Certificate STCW95 IYT FL USA

Sep 2000             Certificate  Silver Service & Wine Knowledge

May 1994            Certificate Small Business Management & Personal Development

Mar 1994             Certificate Aromatherapy Massage and Spa treatments

 

SKILLS SET

  • High level of personal service experience with Luxury Yachts and Private Estates
  • Business skills in planning, negotiating and organising
  • Excellent people management and communication skills
  • Both independent and team orientated person
  • Creative and intuitive thinking and problem solving
  • Very resourceful
  • Creative table & Flower decorations
  • Wine Knowledge from vine to table  
 
YACHT EXPERIENCE
 
MY KAHU - 120ft Private - 3 Month Contract in the Bahamas    Feb 16 - May 16 
Sole Stewardess inclusive of role, plus Cook for 2 families and Baby sitting 
 
Chief Stewardess - MY KokomoII - 125ft Private & Corporate                  July 14 - Apr 15
Australia & Fiji -
Privately owned, usage for family gatherings, Charity and Corporate functions up to 100pax.
My role entailed Managing the interior, guests needs inclusive of baby sitting up to 8 grand children. Provisioning for owner, crew and functions. Assist to set up the Resort in Fiji, for water sports and owners private residence.     

Hostess MY Sun Goddess 115ft  Hayman Island Resort                          Mar 10– Jun 10

Good knowledge of local surrounds, activities, dive & snorkel sights, hiking trails and events in the region. I was called upon to assist with difficult guests, cross training staff, fire and safety drills.

 

Chief Stewardess MY Lady Nance 95ft Private & Charter                         Jul 10 – Oct 10

Busy Charter yacht, with fishing trips to Bahamas, Mexico & Cayman Islands. Crew of 3 worked as a team with the cooking, for beach BBQ’s, formal dining and afternoon cocktails. Provisioning and service. I maintained both the Estate and Yacht.

 

Chief Stewardess MY Gladiatore 120ft Private                                         Oct 10 – Jul 11

Mexican owners, based in La Paz, short trips to surrounding region. Family orientated yacht.

Mexican style dining. Yacht was for time away from a very busy schedule, everything needed to be in order and ready to go, for at times visitation was unexpected.

 

Chief Stewardess MY Perle Bleue 125ft Private & Charter                         Sept 09 - Mar 10

I trained 2nd stew in silver service, wine knowledge & charter. Roster for lengthy stays, with limited time off. Liaising with Chef for provisions, dietary requirements & menus. Inventories & data entry.  Detailed & decorated yacht for FLIBS. Cruised Bermuda, Baltimore, Caribbean.

 

2nd Stewardess MY MY Colours 130ft Private & Charter                           Sept 08 - Sept 09  

Re-structure the yacht, clearing out, restructuring and provisioning for complete crew turnaround. Inventories, spreadsheets and documentation vital due to yacht being heavy charter with owners visits in between. All types of service including silver service, themed nights, cocktail parties & knowledge of wine.  Creative table & flower decorations. 3 Stewardess working across all departments. 

 

1st Stew MY Four Jacks – NEW BUILD 150ft Private                                 Oct 08 - Sept 08

Assist Chief Stewardess. Liaising with contractors for the layout of storage/space. Inventories, warranty work lists, being organised to prioritise work lists. Communicate with Owners for complete set up of the interior. Documenting to Spreadsheets for Business correspondence. Provisioning for Owners and Crew. Light cooking for crew when chef not onboard.

 

2nd Stew MY GRAND COROTO 115ft  Private                                            Sept 07 – Oct 08

Crew of 7, Private High profile owner therefore Formal Silver service, attention to detail, etiquette and French wine knowledge. Intensive detail cleaning and laudry care.  Cruised Jamacia, Aruba, Las Roques, St Lucia and more remote islands due to high Profile owners.

 

Chief Stewardess MY CURTIS AMBASSADOR 85ft sleeps 16 Corporate    Sept 06– Sept 07

Assist Chef with preparation & menus. Guest service for corporate functions up to 30 guests. Guest relations involved team building as part of Corporate Business. Interior maintenance. Fishing trips to Stradbroke & Moreton Island, Lord Howe Island and Cocktails with canapés along river in Brisbane city.

 

Hostess/Guest Relations Whitsunday Islands QLD                                         Jan 1990 - Jun 2000

Meet & greet upon arrival & departure. Facilitate activities and itineraries. Support Front office with Administration, Reception, Reservations, data entries, phone enquires and follow up feedback for marketing and improvement of Guest relations.

 

 RECENT EXPERIENCE

Ooralba Estate - Australia NSW     Nov 14 - Present 

Assistant to Estate Management team, Lead Housekeeper and Managing interior, Guest service. 

Imagine That Photography - Australia wide       Jun 15 - Feb 17

Sales and customer service 

Jasmin Cottage & Elle's Kids & Co - Montville QLD     Apr 15 - Feb 16

Visual merchandising and Retail Sales Supervisor of Antiques and interior design for a Business owned and operating for 25 years. Open & Close procedures.  

Black Vanilla Boutique Coolum Beach QLD  Assistant Manager             Jan 14 – Jun 14

Creating displays for visual merchandising. Assisting women style their image. Laundry skills with variety of fabrics. With a flair for fashion, style, hair & make up. I have a flair with making a person look good and feel confident in their body shape and unique style.

 

Hunter Valley Vineyard & Accommodation Cellar Door Manager              Jan 13 – Jan 14

Building knowlede of the wine industry from picking the grapes to making the wine, then sharing this knowledge with wine tastings in Cellar Door, local events & functions. Matching food and wine is creative and fun. Having a bubbly personality, with the understanding of anticipating a persons needs, creates strong and lasting relationships, professionally and personally.

 

Margan Family Winegrowers Hunter Valley NSW  Hostess & Cellar Door    Jun 12 – Jun 13

Front of House, Reception, Online Reservations, Email & telephone correspondence. Members administration ensuring all details are updated and ongoing wine orders are reviewed to incorporate the seasons, new vintages and varietals. Wine tastings in the cellar door expanding into in house functions and local events. 

Hunter Valley Smelly Cheese Shop NSW   Administration Manager         Jul 11 – Jun 12 

Administration Manager, overseeing the smooth running of the office. Business skills in negotiating, planning and organising supported the owners. A need to be resourceful and have a creative imagination was mandatory. Integrating a greater understanding of Cheese, working with matching cheese to wine varietals for a delicious culinary experience.

 

REFEREES

Monique Davies - Estate Manager Ooralba Estate - Monique@ooralba.com     0429 100 098

Virginia Porteous - Manager Shoe Frenzy QLD - virginiaporteous@gmail.com  

 

YACHTING EXPERIENCE

Chief Stewardess  MY Lady Nance 95ft Private, 3 crew, 10 guests   Apr 10 – Jun 11 

I was flown from Australia, for this 3 month contract to take care of guests needs, with casual style dining, table settings, wine knowledge and cocktails. I assisted with preparing meals & provisioning. My interest in diving & snorkeling, in the Bahamas, made it a fun experience for their family and friends.

Chief Hostess     MY Sun Goddess 115ft Charter for Hayman Island    Feb 10 – Apr 10      

Take care of the guests needs, with light snacks & champagne, beer, local wines. A good knowledge of local wines was of importance. Along with knowledge of local surrounds, activities, dive sights, good snorkeling and swimming, hiking trails, festivities and events in the Whitsundays region. I have many years experience in Luxury yachting, and was often called upon to assist with unexpected charters, difficult guests, cross training staff and fire and safety drills.

 

Chief Stewardess  MY Lady Nance  95ft Private,  3 crew, 10 guests   Mar 11 – Dec 11

I was flown from Australia, for this 3 month contract to take care of guests needs, with casual style dining, table settings, wine knowledge and cocktails and provisioning.

 

Chief Stewardess  MY Gladiatore 120ft Private, 5 crew, 10 guests.      Nov 08 – Mar 11 Take care of guests needs with Mexican style dining, table settings & flower decorations. Beds & Heads, Laundry, crew uniforms, inventories, book keeping and provisioning in a Spanish speaking country.

 

1st Stewardess  MY Four Jacks – NEW BUILD 150ft  6 crew, Private     Sept 06 – Sep 08

To assist the new Chief Stew ‘set up’ this new yacht. Liaising with contractors for the layout of storage/space. Liaising with owner to set up interior. Creating detailed Inventories, warranty work lists, prioritising work lists.  Maintaining interior & high standard of Guest service. A fulfilling & rewarding role.

Testimonials

  • "Of knowing Sue for a while and having her as a neighbor, I will attest she's a non pretense/ salt of the earth person whom radiates positive energy and would be a major asset to..."
    James Oswald
    Merchant Mariner
  • "Sue Robson worked for me as a hostess/steward on Hayman's' luxury transfer vessels. I can't speak more highly of her and her ability. She raised the standards onboard and inst..."
    Ken Bryant
    Marine Manager & Captain for Hayman Island Resort